Frequently Asked
Questions

Please note that memberships and contributions are not refundable or transferable. Membership benefits may not be transferred, exchanged, resold or refunded.

If you have an active membership, simply log into your account. Your member discount will automatically be applied to eligible items and workshops at checkout.

Most of your membership fee supports our mission and is tax deductible. The tax deductible amounts per membership level is as follows: [Less deductible amounts compared to other sites]

Yes, the Hemato Institute is a non-profit organization. Except where noted, no goods or services are provided in exchange for your contribution, making it tax-deductible to the extent allowed by law.